Service & Aftermarket

By having the correct parts available when needed, you avoid unnecessary downtime.

We offer both part ordering and customized spare part kits tailored to your specific Seaonics equipment and operational patterns, helping you balance inventory costs with operational readiness.

What you get:

• Spare parts withguaranteed fit to equipment
• Support to identify the correct components
• Fast processing andglobal shipping

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As technology evolves, so should your equipment.

Our upgrade and retrofit services extend the lifecycle of your SEAONICS equipment through modernization, enhanced performance, and improved safety.

We provide tailored solutions designed around your operational needs – from software updates to major mechanical modifications – ensuring your equipment remains reliable, efficient, and ready for the future.

Your benefits‍

• Extended equipment lifespan
• Enhanced safety and performance
• Improved efficiency
• Cost-effective alternative to replacement

We provide training to give your crew the skills to operate and maintain Seaonics equipment correctly. Courses cover operator certification, maintenance or general equipment familiarization. It can be delivered on-site, digitally, or at our simulator facilities, where the crew practices procedures and routines in a controlled setting.

All courses are led by Seaonics specialists with field experience.

What you get:

• Operator training and certification
• Familiarization and maintenance courses
• Flexibility: on-site, digital, at our facilities or combination
• Customized course for your need

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SeaBrief is our digital platform for monitoring Seaonics equipment in real time. We use it to analyse system performance, detect potential issues early, and identify the cause if a failure occurs.
Sometimes a problem can’t be solved remotely. Then SeaBrief gives us the information we need to prepare for the job onboard your vessel, so we can fix the problem on first visit and reduce time and cost.
Customers can get access to their own key performance data through a dedicated dashboard.

What you get:

• Real-time monitoring of Seaonics equipment
• Potential issues can be addressed before they cause downtime
• Less time spent on troubleshooting onboard
• Access to key performance data through a customer dashboard

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You can call or email us at any time to get direct support from our back-office specialists. Combined with system knowledge, they have access to live system data and technical documentation, which allows them to troubleshoot and give actionable recommendations.

If the issue requires an on-vessel visit, the back-office support team coordinates directly with our field service technicians to make sure they are well-prepared to do the service visit.

What you get:

• 24/7 availability
• Direct troubleshooting based on live system data
• Access to second-line product experts when needed

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Our service technicians travel to your vessel to carry out maintenance, troubleshooting, and repairs. We have service teams in Norway, Poland, and Vietnam, supported by a global partner network. This allows us to mobilize quickly wherever you operate, keeping your equipment running and reducing downtime.

What you get:

• Fast mobilization worldwide
• Skilled, safety-focused technicians with hands-on experience
• Detailed service reports with practical recommendations for improvement