Service Level Agreement

In the fast-paced world of offshore operations, maintaining uptime and swift response times are vital.

your operational SAFETY NET

Reduced downtime and more predictable costs

Our Service Level Agreements provide you with guaranteed response times, priority access to specialists and tailored maintenance plans.

An SLA with Seaonics means predictable operational costs, reduced downtime risk, and equipment that performs at its best. Our specialists work as an extension of your team, providing both scheduled maintenance and rapid response when you need it.

What you get with seaonics SLA

Operation Excellence

  • 48/72-hour mobilization guarantee
  • 24/7 expert phone support
  • Remote diagnostics via Seabreef
  • Priority service status

Financial Clarity

  • Predictable maintenance costs
  • Preferred pricing
  • Clear, no-surprise billing
  • Simplified planning
Working closely with original suppliers is crucial for us. With SEAONICS' SLA, we're getting a closer cooperation leading to extended equipment lifetime and maximum uptime. The cost benefits and service priority are the cherry on top.
Steinar Sandberg, Supply Chain DIrector, SEA1

This isn't just about maintenance. It's about ensuring maximum operability through specialist knowledge and guaranteed response times. When you need us, we're there within 48–72 hours – no questions asked.

Torstein Lianes, Technical Sales Engineer, 
SEAONICS