In the fast-paced world of offshore operations, maintaining uptime and swift response times are vital. When all this comes together, commitment becomes easy. That's why Sea1 Offshore, previously Siem Offshore, has chosen SEAONICS' Service Level Agreement (SLA) for two of their vessels, Siem Spearfish and Siem Day.
"After years of delivering service to Sea1's vessels, this agreement naturally evolved as the next step to strengthen the cooperation and further support their fleet," says Kenneth Borgen, VP Global Services and Upgrades at SEAONICS. "It's about transforming consistent, high-quality support into guaranteed excellence."
"Working closely with original suppliers is crucial for us. With SEAONICS' SLA, we're getting a closer cooperation leading to extended equipment lifetime and maximum uptime. The cost benefits and service priority are the cherry on top."
Steinar Sandberg, Supply Chain Director, SEA1.
"This isn't just about maintenance. It's about ensuring maximum operability through specialist knowledge and guaranteed response times. When Sea1 needs us, we're there within 48–72 hours – no questions asked."
Torstein Lianes, Technical Sales Engineer at Seaonics.
Torstein is part of SEAONICS' rapidly expanding Service and Aftermarket team. We've built a high-caliber crew of service technicians and engineers who not only fix issues, but prevent them – on-site or remotely, anywhere in the world. As this specialist team and Partner Network grows, we continuously enhance our service speed and capabilities.
Service Manager Preben Alexander Jensen adds, "Through annual inspections and preventive maintenance, we're not just maintaining our equipment onboard — we're preventing potential issues before they arise. That's the real value of a specialist partner."
A systematic Service and Aftermarket program like our SLA transforms maintenance from unpredictable to reliable. This translates to low risk and high operability for our clients, leading to profitable operations. It's that simple.
"We chose a long-term partnership with our original suppliers to secure uptime, priority service, and the cost predictability our business demands. SEAONICS' SLA makes this possible,"
Steinar Sandberg, Supply Chain Manager, SEA1.
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